FMCA Techconnect+ Instructions to Upgrade Device Speed to 25 Mbps

Please follow the instructions outlined below to upgrade your AT&T hotspot's speed from 12 Mbps to 25 Mbps. Allow 1-5 business days for a Techconnect+ Technician to process your request. You will be notified via E-mail once your request has been completed successfully.

  1. Login to FMCA.com and click into the Tech Connect+ Dashboard

  2. Scroll to the “Device Information” section and check the box next to the device you would like to upgrade

  3. Agree to the new terms of service by clicking “Upgrade” and allow up to 1 business day for a Techconnect+ Technician to process your request